Prelude Privacy Policy

Last updated: May 11, 2026

Prelude is operated by DADESIGN INTERNATIONAL LIMITED. This policy explains how Prelude collects and uses information to provide account creation, profile discovery, matching, messaging, voice notes, Verify Me, Travel Mode, AI features, subscriptions, safety, and support.

For privacy, account, safety, or deletion questions, contact us at info@dadesign.com.

Information We Collect

• Account information: email address, display name, login details handled by our authentication provider, and age or date of birth where needed to run an age-appropriate dating service.
• Profile information: photos, bio, prompts, interests, preferences, gender and discovery settings, relationship or connection type, location settings, and other profile fields you choose to add.
• AI onboarding and profile answers: answers and profile information used to shape your profile, match recommendations, compatibility scorecards, AI Coach responses, and reply suggestions.
• Messages and chats: text messages, match state, chat metadata, and the information needed to deliver, restore, moderate, and secure conversations.
• Voice notes: audio messages you record and send to matches, plus metadata needed for storage and playback.
• Verify Me data: selfies, profile-photo comparison results, verification status, and audit records used to confirm that a profile appears to match the person using it.
• Location data: city, approximate location, travel location, and distance-related settings used for discovery, matching, and Travel Mode.
• Usage, device, and log data: app events, device details, diagnostics, error logs, security events, and performance information used to keep Prelude reliable and safe.
• Subscription and payment status: Google Play Billing purchase, entitlement, and renewal status. Prelude does not collect or store raw payment card numbers.

How We Use Information

We use this information to create and maintain accounts, show profiles, rank and filter discovery results, enable swipes and matches, deliver chats and voice notes, provide Verify Me, operate Travel Mode, manage subscriptions, prevent abuse, diagnose bugs, improve performance, and provide support.

AI features may process profile information, onboarding answers, chat context, and compatibility signals to generate dating assistance, reply suggestions, scorecards, and fake-profile interactions. AI output can be imperfect, and you choose what to send or rely on.

App Permissions

• Camera: used for Verify Me selfie verification and any capture flow you choose to use.
• Microphone: used to record voice notes when you choose to send them.
• Photos and media: used to let you select and upload profile photos.
• Location: used to show relevant profiles, distance or city-based discovery, and Travel Mode features.

You can control many permissions in your device settings. Some app features may not work if the permission needed for that feature is disabled.

Sharing and Service Providers

We use trusted service providers to operate Prelude, including hosting, database, authentication, storage, payment, diagnostics, and app-store services. These providers process information only as needed to provide their services to Prelude.

Google Play may process subscription and payment information when you buy or manage a subscription through Google Play Billing. Google Play handles payment methods, receipts, renewals, cancellations, and related store account information according to Google's policies.

Account Deletion

You can delete your Prelude account in the app from Settings → Delete account. Deleting your account clears local app state and deletes or anonymises account data such as profile information, photos, swipes, matches, messages, voice notes, verification state, discovery preferences, AI onboarding answers, AI Coach or reply-suggestion history where stored, and related dating activity.

If you cannot access the app, or prefer to request deletion by email, you can email support@joinprelude.app from the email address linked to your Prelude account with the subject line “Delete my Prelude account”. We may ask you to confirm account ownership before processing the request.

We process account deletion requests within a reasonable timeframe after verification. We may keep limited records where required for legal, tax, payment, fraud-prevention, safety, abuse, moderation, dispute, or compliance reasons. Where we retain such records, we limit them to what is needed for that purpose.

Security and Retention

We use technical and organisational measures designed to protect Prelude accounts and data. No system can be guaranteed perfectly secure, but we work to limit access, reduce unnecessary data, and protect sensitive app activity.

We keep information for as long as needed to provide Prelude, meet legal or safety requirements, resolve disputes, enforce terms, and support account deletion or anonymisation requests.

Changes to This Policy

We may update this policy as Prelude changes or as legal, store, and safety requirements evolve. The latest version will be available on this page with the latest update date.